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Come one sports betting customer service11/21/2023 ![]() At Netbots Norway we understand you probably have some sort of CRM system running, as well as risk management. Your clients are not just sharks or whales, they have interests, needs and desires and if you can help fulfil some of them they will love you forever. It’s amazing how many sportsbook sites that load slow, are filled with typos and have confusing site designs. The best place to start is by analyzing your customer experience and identifying what works and what does not. In such a market anyone willing to offer added value and a better experience for customers can win! Here are eight ways to ensure happy, active, valuable and loyal customers: The sports betting industry is a monopolistic competition, largely competing for the same customers. ![]() Similar looking websites, similar bonus arrangements, similar odds on the same sporting events are just a few of the factors that make this true. The sports betting industry could be identified as a monopolistic competition a market structure in which many companies sell products that are similar but not identical to the same group of customers. Consumers love to be appreciated and currently very few players in the sports betting industry do much to show that appreciation. ![]()
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